How do I reset my password?
From the sign-in screen, tap "Forgot password" and follow the reset link sent to your email address.
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Support Center
BridgeWell Support
We are here to help you keep family coordination calm and reliable.
Contact support, browse quick answers, and find guidance for accounts, subscriptions, invitations, and privacy requests.
Support hours
Monday to Friday, 9:00 AM - 6:00 PM Central Time
Response target
Most requests are answered within one business day.
Contact Channels
Email Support
Best for account issues, billing questions, and policy requests.
support@bridgewellparenting.com
Typical response: within 24 hours
In-App Help
Reach us directly from the app for context-rich troubleshooting.
Open BridgeWell > Settings > Help
Typical response: within 24-48 hours
Safety & Privacy
Report safety concerns or request data access/deletion.
privacy@bridgewellparenting.com
Priority triage for urgent reports
Frequently asked questions
Quick answers for common account, billing, and feature questions.
How do I manage my subscription?
Subscriptions are managed through your original purchase platform (Apple App Store or Google Play). You can cancel or change plans there at any time.
Can I invite another caregiver to my family?
Yes. Open your family settings and send an invite by email. The invitee can join with their own account and role permissions.
How do I request account deletion?
Email support@bridgewellparenting.com from your account email and include "Delete Account" in the subject line.