Submit your request
Use the form to prepare an email from the address tied to your BridgeWell account.
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Privacy request
Request account deletion
Use this page to request deletion of your BridgeWell account and associated personal information. For security, requests should be sent from the email address connected to your account.
Deletion may affect access to family records.
Some information may be retained where required for legal, safety, dispute-resolution, fraud-prevention, or accounting obligations.
We verify ownership
Our team may ask for additional confirmation before processing deletion.
Deletion is processed
After verification, we remove eligible account data according to legal and operational requirements.
Expected response time
We aim to acknowledge privacy requests within one business day. Processing time may vary depending on verification needs and applicable legal requirements.